Technical Support Center

Technical Updates and Support

NexGen Networks Global Technical Support Centers are available 24 hours a day, 7 days a week and 365 Days a year.  If you have a service impacting issue or need immediate assistance, please call our 24/7 support center at

US      Toll free: 1- 800-310-9077 
US      Local: 1-212-360-2378 or 1-757-278-1264 (Outside US, UK & Canada) 
UK      Local: +44 203 695 7744
Japan Local: +81 345 780555

Email: helpdesk@NexGen-Net.com

Feel free to also use this forms if your issue is not mission critical.

News Center

NexGen Completes High-Capacity Fiber Expansion into Key Tokyo Datacenters.
NexGen Networks, the premier provider of fiber optic-based n...
NexGen Networks Expands Its Network Reach with a New PoP at CoreSite’s New York Campus.
NexGen Networks Expands Its Network Reach with a New PoP at ...

Events

Sunday 14th May
NexGen Networks Attending ITW 2017 in Chicago.
NexGen Networks @ - ITW International Telecoms Week 2...
Tuesday 24th May
NexGen Networks Attending Big Communications Event 2016 in Austin, TX.
NexGen Networks @ - Big Communications Event 2016 May 2...