Technical Support Center

Technical Updates and Support

NexGen Networks Global Technical Support Centers are available 24 hours a day, 7 days a week and 365 Days a year.  If you have a service impacting issue or need immediate assistance, please call our 24/7 support center at

US      Toll free: 1- 800-310-9077 
US      Local: 1-212-360-2378 or 1-757-278-1264 (Outside US, UK & Canada) 
UK      Local: +44 203 695 7744
Japan Local: +81 345 780555


Feel free to also use this forms if your issue is not mission critical.

News Center

NPL partners with NexGen Networks to expand NPLTime® precise timing service across Europe.
NexGen Networks Highlights Importance of Carrier Diversity Amidst Accelerating Telecommunications Industry Consolidation.
Modern financial services and enterprises cannot afford to h...


Wednesday 13th September
NexGen Networks will be Attending FIA EXPO 2017 in Chicago.
NexGen Networks @ - FIA EXPO 2017 Oct 17-19 in Chicago,...
Tuesday 12th September
MiFID 2017 - Time Compliance Event.
NexGen Networks @ - MiFID 2017 Summit in London, UK at ...