Overview

How Can We Help?

Here at NexGen Networks we maintain a Service Surround Model for your customer service experience. Our idea is to surround our customers with the service they need in order to be efficient when managing the services provided by NexGen. 

            

Please contact NexGen Networks for all support issues

International Inbound call +1 212-360-2370

Email: support@NexGen-Net.com

CAC Portal for NexGen Customers

The NexGen Customer Access Center (CAC)  is the innovative portal access interface that will enable NexGen to surround our customer with the extra level of support they need in our demanding businesses. CAC was built for customers by customers. NexGen's CAC Portal was developed around our customers’ requirements.

Portal Access gives our customers a complete online support package. NexGen makes improvements to the CAC Portal regularly. We are always looking for ways to improve our customers experiences so your Input and suggestions are greatly appreciated.

CAC Users will have access to....

> Review a complete inventory of services with NexGen

> Review historical or real time billing information for your account

> Our Trouble Management system allows review of historical troubles as well as gives the user the ability to open or manage live troubles.

> Our Order Management system which will give you access to view new orders or place new orders.

News Center

NexGen Networks Supercharges a Multi Cloud and SD-WAN Solution to Meet the Growing Demand for Next-Generation Connectivity.
Designed to Optimize Network Infrastructure for Performanc...
NexGen Networks Helps Businesses Power Up Their Network Infrastructure .
Cutting-Edge Network Solutions Specifically Designed to Meet...

Events

Wednesday 3rd May
NexGen Networks is attending SAS Innovate.
Dates:  May 8-10, 2023    Location:  H...
Monday 30th January
NexGen Networks is attending Metro Connect 2023 .
NexGen Networks attends Capacity's Metro Connect 2023 Whe...