Technical Updates and Support

NexGen Networks Global Technical Support Centers are available 24 hours a day, 7 days a week and 365 Days a year.  If you have a service impacting issue or need immediate assistance, please call our 24/7 support center at

US      Toll free: 1- 800-310-9077 
US      Local: 1-212-360-2378 or 1-847-429-3103 (Outside US, UK & Canada) 
UK      Local: +44 203 695 7744
Japan Local: +81 345 780555


Feel free to also use this forms if your issue is not mission critical.

News Center

NexGen Networks Considerably Expands UK Presence with Three New Points of Presence.
NexGen Networks, the premier provider of fibre optic-based n...
DigiPlex collaborates with global carrier NexGen Networks to deliver increased level of connectivity.
DigiPlex, the leading Nordic data centre operator, and Ne...


Wednesday 25th April
Trade Tech Conference 2018 - Paris France.
NexGen Networks will be Exhibiting & Sponsoring the Tr...
Monday 16th April
ITW - International Telecoms Week 2018.
NexGen Networks will be Exhibiting & Sponsoring the Inte...