Technical Updates and Support

NexGen Networks Global Technical Support Centers are available 24 hours a day, 7 days a week and 365 Days a year.  If you have a service impacting issue or need immediate assistance, please call our 24/7 support center at

US      Toll free: 1- 800-310-9077 
US      Local: 1-212-360-2378 or 1-212-485-6297 (Outside US, UK & Canada) 
UK      Local: +44 203 695 7744
Japan Local: +81 345 780555

Email: helpdesk@NexGen-Net.com

Feel free to also use this forms if your issue is not mission critical.

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News Center

NexGen Networks is Flexing Muscle in the Cloud by Offering 100G and 400G Multi Cloud Connectivity.
Helping Customers Be Cloud Smart to Deliver Exceptional Digi...
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NexGen Networks Expands Its Network Infrastructure with a New SubSea Cable.
Providing diversity away from the UK to NY/NJ subsea “corrid...
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Events

Monday 30th January
NexGen Networks is attending Metro Connect 2023 .
NexGen Networks attends Capacity's Metro Connect 2023 Whe...
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Wednesday 21st September
NexGen Networks will be attending Britain CONNECTED.
Dates: 20-21, September 2022 Location: Business Design C...
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all events