Technical Updates and Support

NexGen Networks Global Technical Support Centers are available 24 hours a day, 7 days a week and 365 Days a year.  If you have a service impacting issue or need immediate assistance, please call our 24/7 support center at

US      Toll free: 1- 800-310-9077 
US      Local: 1-212-360-2378 or 1-212-485-6297 (Outside US, UK & Canada) 
UK      Local: +44 203 695 7744
Japan Local: +81 345 780555


Feel free to also use this forms if your issue is not mission critical.

News Center

NexGen Networks is Flexing Muscle in the Cloud by Offering 100G and 400G Multi Cloud Connectivity.
Helping Customers Be Cloud Smart to Deliver Exceptional Digi...
NexGen Networks Expands Its Network Infrastructure with a New SubSea Cable.
Providing diversity away from the UK to NY/NJ subsea “corrid...


Monday 30th January
NexGen Networks is attending Metro Connect 2023 .
NexGen Networks attends Capacity's Metro Connect 2023 Whe...
Wednesday 21st September
NexGen Networks will be attending Britain CONNECTED.
Dates: 20-21, September 2022 Location: Business Design C...