Technical Updates and Support

NexGen Networks Global Technical Support Centers are available 24 hours a day, 7 days a week and 365 Days a year.  If you have a service impacting issue or need immediate assistance, please call our 24/7 support center at

US      Toll free: 1- 800-310-9077 
US      Local: 1-212-360-2378 or 1-847-429-3103 (Outside US, UK & Canada) 
UK      Local: +44 203 695 7744
Japan Local: +81 345 780555

Email: helpdesk@NexGen-Net.com

Feel free to also use this forms if your issue is not mission critical.

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News Center

NexGen Networks Considerably Expands UK Presence with Three New Points of Presence.
NexGen Networks, the premier provider of fibre optic-based n...
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DigiPlex collaborates with global carrier NexGen Networks to deliver increased level of connectivity.
DigiPlex, the leading Nordic data centre operator, and Ne...
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Events

Wednesday 25th April
Trade Tech Conference 2018 - Paris France.
NexGen Networks will be Exhibiting & Sponsoring the Tr...
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Monday 16th April
ITW - International Telecoms Week 2018.
NexGen Networks will be Exhibiting & Sponsoring the Inte...
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all events